PRIVACY POLICY

Effective Date: 1 January 2026 | Website: dowontec.com | Company: The Lead Empire L.L.C-FZ

1. Who We Are

The Lead Empire L.L.C-FZ (hereinafter "Dowontec", "we", "us", "our") is the data controller for personal data collected through dowontec.com. Our registered address is Meydan Grandstand, 6th floor, Meydan Road, Dubai, United Arab Emirates. Contact: info@dowontec.com.

2. What Data We Collect

When you place an order or contact us, we may collect:

Full name and delivery address
Phone number (for order confirmation)
IP address and browser information (automatically via server logs)
Cookie identifiers (see our Cookie Policy)

3. How We Use Your Data

We use your personal data exclusively for:

Processing and delivering your order
Confirming your order by phone
Responding to customer service requests
Complying with legal obligations

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data based on contract performance (Art. 6(1)(b) GDPR) — to fulfil the order you placed — and legitimate interest (Art. 6(1)(f) GDPR) for fraud prevention and order management.

5. Data Retention

We retain your data for as long as necessary to fulfil your order and comply with our legal obligations (typically 5 years for accounting records). After this period, data is securely deleted.

6. Your Rights Under GDPR

You have the right to: access your data, rectify inaccurate data, request erasure, object to processing, restrict processing, and data portability. To exercise any of these rights, contact us at info@dowontec.com.

7. Cookies

We use essential and analytical cookies. For full details, see our Cookie Policy.

8. Data Transfers

As we are based in Dubai, data may be transferred outside the EEA. Where such transfers occur, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version is always available on this page with the effective date shown above.

10. Contact

The Lead Empire L.L.C-FZ
Meydan Grandstand, 6th floor, Meydan Road, Dubai, UAE
info@dowontec.com