The terms that govern your use of dowontec.com and all purchases made through our website.
Effective Date: 1 January 2026 | Website: dowontec.com
Dowontec (dowontec.com) is operated by The Lead Empire L.L.C-FZ, registered at Meydan Grandstand, 6th floor, Meydan Road, Dubai, United Arab Emirates. Contact: info@dowontec.com.
By placing an order or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
All product descriptions, images and prices are provided in good faith and are accurate at the time of publication. We reserve the right to modify prices and product availability without prior notice. Prices are displayed in the currency applicable to each market.
Orders are placed by completing the form on each product page. An order is confirmed only after our team contacts you by phone to verify the details. We reserve the right to cancel any order at our discretion, in which case no charge will be made.
All orders are fulfilled with cash on delivery (COD) as the standard payment method. No prepayment is required. You pay the courier in cash upon delivery of your order.
We aim to deliver all orders within 24–48 working hours following telephone confirmation. Delivery is free of charge. For full details see our Shipping Policy.
You have the right to return any product within 30 days of delivery. For full details see our Refund Policy.
All products carry a 2-year statutory warranty against manufacturing defects. To make a warranty claim, contact us at info@dowontec.com with your order details.
Dowontec shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website, beyond the value of the product purchased.
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the courts of Dubai, UAE.
We reserve the right to update these Terms at any time. The current version is always available on this page.